Deactivated OAs receive expired credit card notifications in the partner environment.
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Deactivated OAs receive expired credit card notifications in the partner environment.

SFDO Philanthropy Cloud

Last updated 2021-10-06 ·Reference W-9601693 ·Reported By 1 users

In Review

Summary
A deactivated OA for a processor workplace will receive expired credit card notification emails for workplaces they managed before deactivation. We have seen this in the partner environment.

Repro
N/A

Workaround
1) Log into the processor workplace with OA access
2) Go to Admin > User Management > find the deactivated user record
3) Change the user's work email address to be an invalid email address
4) This should stop the deactivated user from receiving emails for the expired credit cards

Reported By (1)

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