A/B Testing Recipients page fails to load for Lock and Publish accounts
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A/B Testing Recipients page fails to load for Lock and Publish accounts

Marketing Cloud Email Studio

Last updated 2021-03-15 ·Reference W-8987404 ·Reported By 1 users

In Review

Summary
In Lock and Publish accounts, the "Recipients" tab displays a white screen when configuring an A/B test.

Repro
-Log in to a Lock and Publish Account under an Enterprise Account
-Click Email Studio > A/B test
-Create A/B test
-Select email
-Choose an option under TEST TYPE and configure selection
-Click Next
-White screen is seen instead of "Recipients" tab

Workaround
Use another send method (sending directly from Content Builder, Journey Builder, etc.) to send separate emails with the desired variations in content.

Reported By (1)

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