Export of click activity pulls in email name differently between excel and PDF option
Last updated 2021-04-28 ·Reference W-8976395 ·Reported By 0 users
When exporting click activity from the tracking tab in Email Studio, it gives the option to export as a PDF or an excel file. The PDF option will display the email name as it was when the job was sent but the excel file displays the current name of the email used in the job.
-Navigate to Email Studio
-Click content, send an email from content builder with a link in it to a test address
-Click the link when received
-Now edit the email in content builder > click properties > change the email name and save
-Navigate to Tracking > Sends > click the job for the test email
-click Click Activity
-Choose the PDF option, set to email to your test address
-See that PDF has email name at send time
-Now toggle between overview and click activity, export again but this time choose to email excel option
-Open excel file and see the current email name
If the email name will be changed after sending, make a duplicate of the email with the desired name and use the duplicate for sending.
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