Unable to add new objects or new fields for Synchronized Data Sources due to too many Salesforce objects
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Unable to add new objects or new fields for Synchronized Data Sources due to too many Salesforce objects

Marketing Cloud Integrations , Marketing Cloud Journey Builder , Marketing Cloud Audience/Contacts

Last updated 2021-08-05 ·Reference W-8391849 ·Reported By 1 users

In Review

Summary
Synchronized Data Sources with Marketing Cloud Connect allows you to access data from Sales and Service Clouds in the Marketing Cloud for use in your marketing activities. If your integrated Salesforce Org has a large amount of objects, you may experience issues loading, editing, or adding new objects or fields within Synchronized Data Sources.  

Repro
1) Navigate to Contact Builder > Synchronized Data Sources
2) Click on Set Up Object to select a new object to Sync
3) If your org has over 2000 objects, this screen will never load

Workaround
We recommend having less than 2000 objects in an integrated Salesforce Organization to avoid issues with Synchronized Data Sources. You can also restrict access to unnecessary objects for your system user, so that they can only access less than 2000 objects.

Reported By (1)

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