Archived Content Filters Do Not Display in Trail Tracker
Last updated 2021-01-15 ·Reference W-8727915 ·Reported By 0 users
There is an isolated edge case where archived content, whether it’s for Trailhead or myTrailhead, will no longer display product, level, or role filters within Trail Tracker.
This impacts Trails, Modules, and Projects archived on Trailhead and myTrailhead.
In cases where products, levels, or roles are used to group records in reports and list views, the results will no longer group on archived content’s filters.
The engineering team is discussing a fix but there is no timeline at this point.
NOTE: Trail Tracker will continue to synchronize both the badge and user badge records with each daily sync. Only these three filter values will be affected.
1) Create a Badge and User Badges report using Trail Tracker showing the Products, Level, and Roles.
2) (in myTrailhead only) archive the badge and re-run the report after the Trail Tracker daily sync runs. Note the products, level, and roles values are no longer displayed for the archived content.
3) (in myTrailhead only) restore the badge and re-run the report after the Trail Tracker daily sync runs. Note the products, level, and roles values are once again displayed for the restored content.
Restoring content is the only known workaround.
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