After-Save Record-Trigger Flow Fails to Fire When Update Done By Approval Process Field Update
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After-Save Record-Trigger Flow Fails to Fire When Update Done By Approval Process Field Update

Apex , Flow , Lightning

Last updated 2022-02-03 ·Reference W-8608042 ·Reported By 192 users

Fixed - Spring '22

Summary
After-Save Record-Trigger Flows don't execute when an Approval Process updates a record field using a field update with "Re-evaluate Workflow Rules after Field Change" option enabled.


- Actual Result
After-Save Record-Trigger Flow doesn't execute.


- Expected Result
After-Save Record-Trigger Flow executes.

Repro
1) Create a after-save record-trigger flow.

-Trigger = "A record is updated"

-Run Flow = "After the record is saved"

-Object = "Account"

-Record Conditions = <anything that would evaluate to true> e.g. BillingCity equals "San Francisco"

-When to Run the Flow for Updated Records = "Every time a record is updated and meets the condition requirements"

2) Add an Action element, Post to Chatter

-Message = "Greetings from after-save record-trigger flow"

-Target Name or ID = {!$Record.Id}

-Target Type = {!$Record.Type}

3) Save and activate the flow

4) Create an Approval Process on the Account object using standard wizard

-Name it anything

-Use this approval process if the following = "formula evaluates to true"

-In the formula, put "true" (without quotes)

-Next Automated Approver Determined By = Manager

-Leave default and click next for step 4, 5, and 6

-Create an approval step

--Name it anything

--Enable "All records should enter this step.", next

--Enable "Let the submitter choose the approver manually"

-No need to create an approval action

-In final approval actions, click add new Field Update, name it anything and select Employees as the field to update.

--Enable "Use a formula to set the new value" and set it to NumberOfEmployees + 1

-- Enable "Re-evaluate workflow rules after field change"

--Save

5) Create a test Account record with the BillingCity=San Francisco.

6) Submit for Approval

7) In the Approval History related list, approve the record. Notice nothing is posted to chatter.

Workaround
Create an equivalent process in Process Builder and it will work.

Reported By (192)

Vilmarie Pagan Samuel Astol Anh Nguyen Marcus Gardner Diana Vazquez Krishna Sandeep Abby Thomas Lynda Kane Ricky Lowe François-Pierre Perron Bret Christian Marco Almodova Raymond Twigt Gary Woodhouse Carl Bussema Reagan Hogan Alona Glebova Perla Diaz selim BEAUJOUR Raunacq Raaj (Salesforce.com) Nadav Hirsch FujiOil Scalefactory Todd Bachamp Michal Macák Kristel Vuerstaek Susan Wang Krishnamurthy KA priti joshi Ján Poprócsi Nikita Turlyko Marian Grofcik Karol Macák Patrick Carter Jente Van Damme Fabio Gutierrez Elisheva Dujovne Stacey Canales Peggy McCafferty Ashley Vogel Michelle Funches you chen Tommy Strickland Alex DeFiore Erik Ehresmann Gidi Abramovich David Birnie Ajay Joji PMO Access Savvy Admin Rens Verhaeven 汐里 東濵 Kazuhiro Kaneko Grzegorz Stortz Rahul Agarwal David Griffiths Kelsey Fenn Alan McQueen Maximilian Schoen Tamlyn Nakashima Kevin Beltrame Alves Moreira Lucas Pereira Bill Wu Matt Kipe Daniela Oliveira Orville Barandino Sean Cuevo Zdeněk Jančík Bartek Jabłokow Dan Morris Ben Emanuel Admin Salesfive Cornelia Smit James Bright Mohamed El-Hagry Ufuk Anil Andy Wood anna wang Satish Chandrashekar Jaafar Hosni Ilan Levi-Mazloum Josie Barger Julianne Boley Suraj Timalsina Dawn Gough Berna Berker Chris High Sean Ringey Nash Zgonjanin Meredith Therrien, PhD Natalia Rex Dennis Grzyb Gaurav Shah Jędrzej Szeląg Daniel Leser Kim Vlasnik Eric Schubert Eric Smith Esti Gershonowitz Jeremy York Corné van Klink Ricardo Suescum Kubilay Cinar Mattia Chiaromonte Wolfgang Bruns Mandy Bebenroth Dilip Patidar Alina Schürhoff Diego Moreno Christian Gottlieb Kilian Kleinschnitker Kenneth Kim Abdul-Hafeez Adamu Oghenefega Unuavwodo Cassandra Dutile Brian Romanowski Mahi Dodani Margo Graindourze Silpa Devireddy Hisae Kakimoto Juri Hizume Josh Saterdalen Joyanne Washington Halea Rodrigues Josh Kenzer Ajay Sharma Nate Schmolze Clint Chang Sasi Jayamaruthyraman Mitul Patel Jim Letts Vincent Lui JUN CHIJIWA Evgeniy Voyteshuk Alina Fedorova Nikolay Duhovich Maxim Malyshev Alina Khalstsinnikava Renat Gubaidullin Margarita Parfenova Arran Deere Denis Brednev Mary F Jacek Preuhs (PL - ADVS) Maciej Wilczyński Krzysztof Bogaj Michał Michalec Przemysław Biliński Ania Sosin Martin Humpolec Agata Wasilewska Matt Vitale Abby Becker 美紀 川原 Cory Johnson Lucas Bremer Matt Damico Adam Štěpánek Oded Harniv Kris McKee Andrew Corr Mayur Srivastava Robin Gillman ☁ Julie Force Fernando Rodriguez Pierre Crouzet Toan Nguyen Matt O'Hara Matthew Holloway Scott Fraser Anthony Foster Kerry Kreppein John Floria Jeff Kranz Mung Fan Katie Elbert Kim Paine Yutian Zheng Ed Sarkissian Mary Wu Nicholas Trenn Christine Chapa Chris Berry Ryan Stephens Rounak Choudhary Kelly Allen Kip Yeackley Anh Phuong Ta Michael Morrell Tim Lomison Andreas Epping Léonard BOEHLY Karthik Palakurthi

Is it Fixed?

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