We can't save your survey because of an error: Unable to save branding information
Last updated 2020-12-02 ·Reference W-8153782 ·Reported By 2 users
Creation of new survey version fails with error 'Unable to save branding information'.
1. Create a Survey named "Test - Test Extra Words Test. - Employee Test New" and ensure you click on the branding toggle and change some property like font size, color, or remove/change the background image so that a branding set record is associated with the survey version.
2. Now clone the above survey and make a copy, give the same name to the new cloned survey "Test - Test Extra Words Test. - Employee Test New" and save.
3 Try creating a new version of the cloned survey, it will fail with the error message: "We can't save your survey because of an error: Unable to save branding information."
Ensure a smaller survey name (maybe not more than 40 characters) so as to ensure the total length of the developer name is less than 80 and so no truncation happens.
Is it Fixed?
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