Process Builder for AI Prediction Events sending email errors in Production (Sandbox works fine)
Last updated 2020-10-12 ·Reference W-8147217 ·Reported By 1 users
A Known Issue has been identified which can impact Process Builder for AI Prediction Events resulting in many emails getting sent to contacts in a Production org. The process is supposed to pick up the AI score from AI Prediction Events and copy that score to a text field but the check to determine if the AI object ID is expected or not fails resulting in many email error messages getting sent to the contact associated with the AI Prediction Event.
This problem is reproducible in only one Production org which used this documentation to configure Process Builder for AI Prediction Events. The same configuration did not encounter this issue in an identically configured sandbox org.
Reported By (1)
Is it Fixed?
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