Triggered Sends do not honour Custom List Detective Entries
Last updated 7 days ago ·Reference W-8111944 ·Reported By 1 users
After asking Support for a Custom entry to be added to List Detective (LD) as a Username or Domain allowance, Triggered Sends do not honour that entry and will continue to reject Emails Sends.
- Request Support add a custom entry into List Detective for a Username or Domain
- Trigger a Triggered Send to the EmailAddress you've added a custom entry into LD for
- The Email will not be received because LD still blocks the Email Address
Note: If you have a SendLog enabled with ErrorCode, you can also review your SendLog for the exclusion.
Create a Case with Support and reference this Known Issue.
Reported By (1)
Any unreleased services, features, statuses, or dates referenced in this or other public statements are not currently available and may not be delivered on time or at all. Customers who purchase our services should make their purchase decisions based upon features that are currently available.