SFDO Case Management - Error message on Intake page: You do not have access to the Apex class named 'DataTableController'.
Trailblazer Community

SFDO Case Management - Error message on Intake page: You do not have access to the Apex class named 'DataTableController'.

SFDO Nonprofit Case Management

Last updated 2020-10-06 ·Reference W-8107742 ·Reported By 1 users

Fixed in version Case Management Version 1.17

Summary
When navigating to the Intake page, getting error on Case page components (both Inbound Referral and Outbound Referral)

Repro
1. Confirm that neither the Profile nor Perm Set being tested has access to the Apex class named 'DataTableController.'
2. Navigate to Intake record.
3. There should be an Invalid Component error under the "Intake Source" section, and at the bottom of the page under the second "New Outbound Referral" button.

Workaround
Update profile or create a temporary new perm set to assign the missing class.

Updates
The missing Apex Class permission will be added to the Case Management managed Permission Sets in version 1.17. This version will start rolling out to Sandbox orgs today (September 30th), and to Production orgs next Tuesday (October 6th). Please click "This Issue Affects Me" to receive updates on this Issues resolution progress.

Reported By (1)

Any unreleased services, features, statuses, or dates referenced in this or other public statements are not currently available and may not be delivered on time or at all. Customers who purchase our services should make their purchase decisions based upon features that are currently available.