Journey gets stuck on loading page when Task Object is picked as Entry Source - Salesforce Data
Trailblazer Community

Journey gets stuck on loading page when Task Object is picked as Entry Source - Salesforce Data

Marketing Cloud Integrations , Marketing Cloud Journey Builder

Last updated 18 days ago ·Reference W-7975746 ·Reported By 1 users

In Review

Summary
Journey gets stuck on loading page when Task Object is picked as Entry Source - Salesforce Data and try to select the entry criteria

Repro
1.Navigate through Journey Builder > Journey Builder

2- Create a new Multi-step Journey.

3- Drag the Salesforce Data event and drop it in entry source icon

4- Select Task as object primary and ContactID as who to inject.

5- Click the Next button to proceed to Additional Filter criteria.

6- Page gets stuck on loading page and never completes.

‚Äč

Workaround
Please use the sync DE for task object via data source and then query it into another DE for entry source of journey.

Reported By (1)

Any unreleased services, features, statuses, or dates referenced in this or other public statements are not currently available and may not be delivered on time or at all. Customers who purchase our services should make their purchase decisions based upon features that are currently available.