All Contacts Attributes Tab not loading Synchronized Data Source Attribute Values
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All Contacts Attributes Tab not loading Synchronized Data Source Attribute Values

Marketing Cloud Integrations , Marketing Cloud Audience/Contacts

Last updated 2020-08-19 ·Reference W-6070351 ·Reported By 3 users

In Review

Summary
When navigating to the Attributes tab of a contact in All Contacts, attribute values for Synchronized data sources are not displaying values, even though the contact does have values in the Synchronized data extension.

Repro
1. Navigate to Contact Builder > All Contacts
2. Select a contact and click the Attributes tab
3. Scroll to contact_salesforce or click the link with the contact ID
4. View that the synchronized data source does not have attribute values populated.

Workaround
Utilize a query activity to segment the synchronized data extension into a target data extension by the desired contact/lead/userID.

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