Quick Link totals are intermittently showing the wrong values
Last updated 2021-05-26 ·Reference W-7922592 ·Reported By 34 users
If you have an object that has many children (in related lists), and you add the quick link hover component to your page, sometimes it is possible for the counts for each child object to be wrong. For example, you will see a count of 5, when if you hover over the object link, you will see more.
There is no exact way to reproduce this individually.
The issue appears when an object has a lot of childre records to be shown as related list and when those children are using several rich text fields.
There's no exact number of objects/related lists/fields because it all depends on the internal query that is generated during runtime.
You can open the related list to see the full list of records.
Reported By (34)
Is it Fixed?
Any unreleased services, features, statuses, or dates referenced in this or other public statements are not currently available and may not be delivered on time or at all. Customers who purchase our services should make their purchase decisions based upon features that are currently available.