Bounce count rarely matches between UI and _Bounce DataView
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Bounce count rarely matches between UI and _Bounce DataView

Marketing Cloud Automations

Last updated 2021-02-16 ·Reference W-7231701 ·Reported By 9 users

Fixed in version Marketing Cloud Release January 2021

Summary
Bounce count rarely matches between the UI in my Tracking and the _Bounce DataView. This is because the _Bounce Dataview does not exclude false bounces from it's statistics.

Repro
N/A

Workaround
Review "Tracking" in Email Studio if you are only interested in subscribers who bounced. If not review the results of query activities for all results even if they were false bounces.

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