File Transfer activity fails when decrypting file that was encrypted using the Marketing Cloud Public Key
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File Transfer activity fails when decrypting file that was encrypted using the Marketing Cloud Public Key

Marketing Cloud Automations , Marketing Cloud Email Studio

Last updated 2020-06-24 ·Reference W-7271294 ·Reported By 5 users

In Review

Summary
When attempting to run an automation that utilizes the Marketing Cloud public key, the file transfer activity leveraging that key fails.

Repro
1. Create a test file

2. Use any PGP or GPG encryption software to encrypt the file using the MC Public Key

3. Upload encrypted file to MC SFTP site

4. Create a File Transfer Activity

5. Select "Manage File" under 'File Action'

6. Enter File Name of encrypted file and select desired 'Source File Location'

7. In 'File Management Actions' section check the 'Decrypt File' option

Workaround
No good workaround other than potentially encrypting utilizing a third party key then decrypting externally.

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