Quickly activating v2 before v1 is done injecting causes contacts to be split between versions
Trailblazer Community

Quickly activating v2 before v1 is done injecting causes contacts to be split between versions

Marketing Cloud Journey Builder

Last updated 2020-05-04 ·Reference W-7435098 ·Reported By 0 users

No Fix

Summary
Quickly activating v2 before v1 is done injecting causes contacts to be split between versions.

Repro
-Create a DE with at least 500,000 contacts in it.
-Create a Journey using the DE from step 1 and activate it
-Quickly create and activate a 2nd version.
-Wait for the injection to process.
-See the 500,000 contacts split between the two versions but no version has the entire 500,000.

Workaround
Stop the previous version before activating the next version.

Copy the journey which causes the new journey to use a copied (new) entry event and prevents overlap.

Reported By (0)

Any unreleased services, features, statuses, or dates referenced in this or other public statements are not currently available and may not be delivered on time or at all. Customers who purchase our services should make their purchase decisions based upon features that are currently available.