Total Journey Count in Journey Dashboard does not load
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Total Journey Count in Journey Dashboard does not load

Marketing Cloud Journey Builder

Last updated 2020-06-15 ·Reference W-7446952 ·Reported By 0 users

Fixed in version Marketing Cloud Release May 2020

Summary
The Journey Count in the upper left hand section of the Journey Dashboard will fail to populate the total number of Journeys when any Journey has a goal configured to be over 1,000,000 total population.

Repro
Create a Journey with a Goal

Set goal target to be 20 million total people

Finishing configuring Journey and activate

Wait for contacts to be injected

Refresh Journey Dashboard, note that it shows "... Journeys" instead of "400 Journeys" or similar number.

Workaround
Stop the Journey with the goal over 1 million.

Or count your journeys manually if a total count is desired.

Reported By (0)

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