Process Builders and Flows are no longer subscribed to Platform Events on creation and refresh of Sandbox
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Known Issues · In Review

Process Builders and Flows are no longer subscribed to Platform Events on creation and refresh of Sandbox

Flow , Process Builder

Last updated 7 days ago ·Reference W-7186683 ·Reported By 144 users

In Review

Summary
On creation/refresh of a Sandbox Process Builder and flows stop working even though active within the org. This is due to an issue on replication when copying over from the Production org.

Repro
1) Create a custom Platform Event
2) Create/activate a Process Builder triggered by the custom Platform Event
3) Create/refresh Sandbox which will contain the above PE along with Process Builder
4) Observe that the new org has the Process Builder is activated, but has no subscriptions for the Platform Event

Workaround
In the new org deactivate and activate the Process Builder.

Reported By (144)

Joel Coakes Jeremy Stender Clint Majors John Meinen Michelle Ferrier Lars Gebhardt-Kusche Matthias Jäkel James Shearer Francisco Nuñez Eric Mitchell Bruce Van Buren Gonzalo Bernardo Liz Lawson Waqar Hussain Dan Schatte Haritha Kinkirolla Melissa Parker Vance Vescogni Mike Watson Tony Khouchaleun Dustin Olson Riju Jain Steven McDermott Matthieu GIRONNET Alan McQueen Kody Hungenberg Casey Gehling Shyamal Mehta Dakota Walker Jannik Mäder Santhosh S Stacy Nguyen Jason Flammang Sarah Coulter Kory Leavitt Arjun Gupta Kenneth Kirschner Kalpana Verma Martin Lee Peter Ogilvie Ricky Williamson David King Aviad Benoni Lee Stone Peter Riley Mikael SPP Mikael Vahlquist Helene Hollingworth Michael Liljenström Kannan Venkataraman Holger Knopf Frederik M Valentina Cimpan Grant Roessler Sean Arnold Kyle Hagan Neil Tanaka Franz Anthony Rodríguez Maraví Jack Mayher Dan Trotta Rohit Kukadiya Johan Langenhoven David Manuel Jason Skowronek Michael Sanders Tory Stellick Chelsea Hughes Karen Higgins Pallavi Bokil Alison Chambers Jake Hebert Andrew Tasi Bertrand Leymarios Luke Emmett Ajith Jadhav DataAdmin MKO Steven Jones Mark Ledden Rob Klemm Brian Dyer Kristi Roberts Sean M Adam Eldridge Paul Schaeffer Bharath Rajappan Mukhar Agrawal Crystal Rochlitz Emil Mårtensson Carlos A. Gallardo Harsh Shah Michael Seeley Prakeern Shukla Ramesh Matta Michael Gill Val Southern Sandhya Narayanan Ritu Kushwaha Kyle Chamberlain Vipin Jaiswal Kaustubh Kavathekar Tina Wang Chaitanya Devarapalli Deepesh Makkar Matheus Mariano Jessica Hickok Mike Gill Talath Mehdi Faizan Syed Anil Kumar Pasha Uday Vannarath Anitha Jaini Ravi Raykundaliya Abhimanyu Panditrao Ben Patterson Daniel Wu Yean Chiat Wong Matthew Roebuck Carlos Javier Ramirez Familia Liquido Developer Narender Singh Bikash Debnath Rena Lu Evan Ponter Rosa Pastora Martinez Vera Peter Churchill Jose Carlos Diaz Bhrigu Bansal Douglas Beltowski Gene Bradley David Speck Adam Myhre Alan Morey Sharon Melmon Koen Wesselman Mark Richmond Aske Bong-Saxe Verena K. Hengky Ilawan Magnus Kreth Aubrey Hill Andi McLaughlin Roy Thompson Thomas Minney James Browne Peter Bender

Is it Fixed?

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