Instagram Hashtag with certain character sets as data source results in Unexpected error has occurred
Last updated 2021-10-12 ·Reference W-7335846 ·Reported By 4 users
Fixed in version Marketing Cloud Social March Release Patch 1.0
Cannot create Screen in Command Center when choosing Instagram hashtag with multi-byte/certain character set as a data source. Returns "Unexpected error has occurred" when saving.
Example - #日本語
Using #日本語 as an example.
1. Login to Social Studio
2. Create Instagram Hashtag with multi-byte character set, such as #日本語, and save.
3. Login to Command Center.
4. Create a new Screen > Feed Wall, Top Media or Word Cloud > select Instagram hashtag in step 2 as a data source.
5. Select Create.
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