Reuploads from draft edits, share content, and duplicate posts causes page elements to continuously load occasionally
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Reuploads from draft edits, share content, and duplicate posts causes page elements to continuously load occasionally

Marketing Cloud Social Studio

Last updated 2020-03-11 ·Reference W-7219047 ·Reported By 0 users

Fixed in version Marketing Cloud Social January Release Patch 2.4

Summary
Reuploads from draft edits, share content, and duplicate posts causes page elements to continuously load occasionally

Repro
1) Compose Instagram Business Post
2) Select IGB Account to Post to
3) Enter Content
4) Upload Image
4) Enter Location
5) Under Deployment choose schedule from Social Studio
6) Save as Draft
7) Go to Publish Calendar and open the Draft that I just created
8) Click Edit
9) Draft just continuously loads (unable to select Schedule from Social Studio, Save as Draft or Delete options)

It appears a reupload is triggered when we edit a draft created by the above steps and because uploader does not finish in a timely matter, it returns at 502. The behavior is not entirely consistent so several tries might be necessary to reproduce.

Workaround
Recreate the post and publish it.

Reported By (0)

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