Sharing rules do not apply to records owned by Automated Process User
Last updated 2021-10-12 ·Reference W-7238818 ·Reported By 55 users
As of Summer ’21, no shares are inserted for records owned by the Automated Process User, regardless of the operation and entity type.
1. A record is owned by auto proc user
2. Create a criteria based sharing rule that matches the record’s criteria.
3. The record is not shared with the users who should get access due to the criteria based sharing rule.
Assign the records to an Owner other than Automated Process.
Last updated: 2021/06/04
This Known Issue has been updated to show the behavior as it stands in Summer ’21.
For those following the Known Issue prior to Summer '21, please read below to see what that means moving forward.
Existing orgs created before Summer ‘21:
Users that were created before Summer ‘21 will continue to have access to records owned by auto proc user granted by criteria based sharing rules if:
* the record has not been edited
* sharing rules have not been recalculated
If those two operations are performed, access granted to records owned by auto proc user by the sharing rules will be lost.
Reported By (55)
Is it Fixed?
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