Auto-Verified Domain such as SAP is set to Is Sendable Address False when verifying the address through a Sender Profile
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Auto-Verified Domain such as SAP is set to Is Sendable Address False when verifying the address through a Sender Profile

Marketing Cloud Admin

Last updated 27 days ago ·Reference W-7217310 ·Reported By 8 users

Fixed in version Marketing Cloud Release May 2020

Summary
When a From Address that is part of an SAP, Private Domain, Registered Domain gets verified in a Sender Profile IsSendable is set to No.

Repro
1. Creating a sender profile with an unverified From Address that uses the SAP or Private Domain that is verified in From Address Management.

2. The From Address gets verified automatically when you click away from the text box.

3. Go to From Address Management.

4. See that the "is sendable address" field was marked as No rather than Yes for the new User Domain entered into the sender profile.

Workaround
Manually mark "Is Sendable Address" to True.

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