An Internal Server Error Message is displayed when adding a Campaign Sharing rule when "Enable Improved Caching of Org Schema" is turned on.
Last updated 2020-05-28 ·Reference W-7214218 ·Reported By 0 users
Users are getting an Internal Server Error when adding Campaign Sharing Rules when adding a Campaign Sharing Rule when "Enable Improved Caching of Org Schema" is turned on.
*Only a subset of environments are affected
1. Go to Setup > Critical Updates
2. Click Activate on "Enable Improved Caching of Org Schema".
3. Go to Setup > Sharing Settings
4. Go to Campaign Sharing Rule > New
Result: An Internal Server Error will be displayed.
If you encounter the issue go to Critical Updates > Disable "Enable Improved Caching of Org Schema" before adding the Campaign Sharing Rule.
This issue has been fixed by the 'Enable improved caching of org schema' critical update.
See release notes here, https://releasenotes.docs.salesforce.com/en-us/summer20/release-notes/rn_apex_enable_improved_schema_caching.htm
Knowledge Article, https://help.salesforce.com/articleView?id=000353660&language=en_US&type=1&mode=1
Reported By (0)
Is it Fixed?
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