Standard Tracking Extract | Not Sent Extract | Extract by SendID parameter ignored
Last updated 2021-10-12 ·Reference W-5690342 ·Reported By 3 users
When running a Standard Tracking Extract the Not Sent parameter returns subscribers that were sent to TriggeredSends that were not included within the set of JobIDs/SendIDs.
1. Create a Standard Tracking Extract in an account (will need to have live/running triggered sends)
2. Add the Not Sent parameter and specify it to run by JobIDs
3. Automate the Extract with a File transfer activity and review the Not Sent result file.
4. See that there are JobIDs outside of the specified set of JobIDs
Filter by date range. This may still include unintended JobIDs as the timing for Triggeredsend Jobs isn't necessarily predictable.
Any unreleased services, features, statuses, or dates referenced in this or other public statements are not currently available and may not be delivered on time or at all. Customers who purchase our services should make their purchase decisions based upon features that are currently available.