Submitting a CloudPages Smart Capture form with an empty email address fails
Last updated 2020-06-25 ·Reference W-6820291 ·Reported By 0 users
When you configure a Smart Capture form with a nullable email address field type, any form submission will fail to submit if the email address is not filled out. The page submit button is then grayed out, forcing users to refresh the page before trying again.
-Add Smart Capture form to page
-Select Data Extension with nullable Email Address field
-Select Email Address field
-Go to the form
-Submit without filling out the Email Address field
Make the Email Address field a required field, which will require the users to fill it out and prevent submission failures.
Reported By (0)
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