Dependent Picklist does not re-render when controlling field value is changed via inline edit.
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Dependent Picklist does not re-render when controlling field value is changed via inline edit.

Lightning , Spring 20

Last updated 2021-05-10 ·Reference W-7154131 ·Reported By 18 users

In Review

Summary
When checkbox value is updated to checked via inline edit, the dependent picklist and its dependent picklist values are not getting updated correctly.

Only the value of picklist directly dependent on checkbox is getting populated. The values of the picklists dependent on the main picklist is not getting updated to correct value rather it is getting updated to "--None--".

Actual Result:
--------------------
There is a checkbox which has a dependent picklist. This dependent picklist has another dependent picklist which has another dependent picklist. On record detail page when you use inline editing to check the check box, only the first dependent picklist is getting updated with correct value as defined in the field dependency, rest two are updated with value “--None--”.

Expected Result:
------------------------
There is a checkbox which has a dependent picklist. This dependent picklist has another dependent picklist which has another dependent picklist. On record detail page when you use inline editing to check the check box, all the dependent picklists should be updated with the correct values as defined in the field dependency and not “—None—” value.

Repro
In a fresh org:

>> Go to setup.
>> Go to the Object Manager Section.
>> Search for “case“ object
>> Go to the “Fields & Relationships” section.

>> Create a checkbox field with the following config:
Field Label: Quick Contact
Field Name: Quick_Call
Default Value: Unchecked

>> Create a picklist field with the following config:
- Field Label: Issue Type
- Field Name: Issue_Type
- Required: Unchecked
- Default:
- Restrict Picklist value defined in value set: Unchecked
- Values:
SFDC Quick Call
Have Request for Status of My Order
Have Received Wrong Product
Have Incomplete/Missing Order

>> Create a picklist field with the following config:
- Field Label: Issue Sub-Type
- Field Name: Issue_Sub-Type
- Required: Unchecked
- Default:
- Restrict Picklist value defined in value set: Unchecked
- Values:
SFDC Quick Call
Order Status / Confirm
Change Shipping Address
Sales provided wrong quote/config/product mismatch

>> Add field dependency between above 2 field as below:
SFDC Quick Call -> SFDC Quick Call
Have Request for Status of My Order -> Order Status / Confirm
Have Received Wrong Product -> Change Shipping Address
Have Incomplete/Missing Order -> Sales provided wrong quote/config/product mismatch

>> Create another picklist field with the following config:
Field Label: Resolution Summary
Field Name: Resolution_Summary
Required: Unchecked
Default:
Restrict Picklist value defined in value set: Unchecked
Values:
SFDC Quick Call
Short Order
Exchange
Provide Information

>> Add field dependency between Issue Sub-Type and Resolution Summary as below:
SFDC Quick Call -> SFDC Quick Call
Order Status / Confirm ->Short Order
Change Shipping Address -> Exchange
Sales provided wrong quote/config/product mismatch -> Provide Information

>> Add all the fields to the case page layout and mark all three picklists Required on the page layout.

Workaround
Use the edit button as a workaround.

Is it Fixed?

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