Blank Screen in Marketing Cloud Setup Application
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Blank Screen in Marketing Cloud Setup Application

Marketing Cloud Admin

Last updated 2020-01-22 ·Reference W-7136731 ·Reported By 3 users

Fixed

Summary
When attempting to create a user or make modifications to other objects such as roles within the Setup application, a blank screen is displayed when attempting to save.

Repro
1).Login to the Marketing Cloud

2).Navigate to Setup> Administration > Users

3). Click create button

4). Fill out all properties for user in question

5). Click Save

6). Note that a blank screen is diplayed upon saving.

Workaround
Create user through Email Studio > Email > Admin > My Users

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