Blank Screen in Marketing Cloud Setup Application
Last updated 2021-10-12 ·Reference W-7136731 ·Reported By 3 users
When attempting to create a user or make modifications to other objects such as roles within the Setup application, a blank screen is displayed when attempting to save.
1).Login to the Marketing Cloud
2).Navigate to Setup> Administration > Users
3). Click create button
4). Fill out all properties for user in question
5). Click Save
6). Note that a blank screen is diplayed upon saving.
Create user through Email Studio > Email > Admin > My Users
Any unreleased services, features, statuses, or dates referenced in this or other public statements are not currently available and may not be delivered on time or at all. Customers who purchase our services should make their purchase decisions based upon features that are currently available.