SHOP API statistics not displayed in CCAC Reports & Dashboards
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SHOP API statistics not displayed in CCAC Reports & Dashboards

Commerce Cloud API/OCAPI , Commerce Cloud Platform

Last updated 2020-06-16 ·Reference W-6903951 ·Reported By 2 users

In Review

Summary
For some of our customers the ocapi statistics related to SHOP API, are not being displayed in CCAC Reports & Dashboards.

Repro
Log into Business Manager
Go to Merchant Tools > Analytics > Reports and Dashboards
Go CCAC Reports & Dashboard Page
Select the specific realm in "Filter by" option in the top right corner
Go to Technical tab > OCAPI section
In the ocapi request table below, see that SHOP API information is not available.

Workaround
There is no workaround or short term fix available.

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