Payload to Social Network includes incorrect bit.ly links when using 2 or more URLs belonging to the same domain
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Payload to Social Network includes incorrect bit.ly links when using 2 or more URLs belonging to the same domain

Marketing Cloud Social Studio

Last updated 26 days ago ·Reference W-6973542 ·Reported By 1 users

No Fix

Summary
When creating a post with 2 or more URLs belonging to the same domain, with 1 being the domain itself, and using bit.ly shortening, the payload sent to the social network is incorrect. This causes bad links to be published.

Repro
1. Login to Social Studio, Publish.
2. Publish a post to any FB Page such as this.

What a game! www.espn.com/college-football/insider/story/_/id/28176332/a-case-utah-pac-12-last-hope-making-college-football-playoff

Don't forgot to read everything we have! www.espn.com


3. Choose to shorten with bddy.me or your bit.ly account. Now publish immediately. The post will publish out of SS appearing as if the links are shortened, but the payload sent to the Social netowk is incorrect causing bad links to be published.

Workaround
Only publish using 1 URL belonging to the same domain per post.

Reported By (1)

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