Known Issues · In Review

SOAP API | Create request | DataFolder object | API Permission Failed response

Marketing Cloud Email Studio , Marketing Cloud API

Last updated 2022-03-30 ·Reference W-6874937 ·Reported By 5 users

In Review

Summary
It is not currently possible to create a child folder under the root "My Tracking" folder. A permission error is received regardless of assigned permissions to installed package or user.

Repro
SOAP Call Body:

<s:Body xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance"" xmlns:xsd="http://www.w3.org/2001/XMLSchema">;

<CreateRequest xmlns="http://exacttarget.com/wsdl/partnerAPI">;

<ns1:Objects xmlns:ns1="http://exacttarget.com/wsdl/partnerAPI"" xsi:type="ns1:DataFolder">

<ns1:CustomerKey>TrackingFolderTestAPICreate</ns1:CustomerKey>

<ns1:ParentFolder>

<ns1:ID>1233456</ns1:ID>

</ns1:ParentFolder>

<ns1:Name>TrackingTest3</ns1:Name>

<ns1:Description>TrackingTest3</ns1:Description>

<ns1:ContentType>job</ns1:ContentType>

<ns1:IsActive>true</ns1:IsActive>

<ns1:IsEditable>true</ns1:IsEditable>

<ns1:AllowChildren>true</ns1:AllowChildren>

</ns1:Objects>

</CreateRequest>

</s:Body>



Response:

<CreateResponse xmlns="http://exacttarget.com/wsdl/partnerAPI">;

<Results>

<StatusCode>Error</StatusCode>

<StatusMessage>API Permission Failed.</StatusMessage>

<OrdinalID>0</OrdinalID>

<ErrorCode>7</ErrorCode>

<NewID>0</NewID>

</Results>

<RequestID>73e74774-49b3-434b-baf7-8954097c36da</RequestID>

<OverallStatus>Error</OverallStatus>

</CreateResponse>

Workaround
Create folders through the UI as necessary.