Advanced Options under Email Activity show misconfigured if 2 or more CC email addresses are used
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Advanced Options under Email Activity show misconfigured if 2 or more CC email addresses are used

Marketing Cloud Journey Builder

Last updated 2020-04-06 ·Reference W-6886936 ·Reported By 0 users

Fixed in version Marketing Cloud Release March 2020

Summary
In Journey Builder you can configure a Send Email Activity. The Advanced Options under this activity will show an error icon as if it were not configured properly if 2 or more CC email addresses are used. This has no impact on the actual sending of email messages to the subscribers injected into the journey or the copied email addresses on the activity.

Repro
-Go to Journey Builder > Create Journey From Scratch

-Drag entry source onto canvas and configure it to run once

-Drag Email Activity onto canvas and configure it to completion until the Advanced Options

-For Advanced Options, configure 2 or more CC email addresses, save it

-Configure rest of journey and activate it.

-After activation, click on the Email Activity

-Click Activity Summary and Note that the "Advanced Options" appears to be in an errored state

Note: the emails are received by the CC recipients

Workaround
Ignore the error. This is a UI issue only.

Reported By (0)

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