Internal publish error after publishing a Linkedin Video with Targeting in Social Studio
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Internal publish error after publishing a Linkedin Video with Targeting in Social Studio

Marketing Cloud Social Studio

Last updated 2019-10-29 ·Reference W-6610902 ·Reported By 0 users

Fixed in version Marketing Cloud Social October Release Patch 0.2

Summary
After attempting to publish a scheduled Linkedin Video Post with Targeting in Social Studio Publish (eg: Country=United States), it results in a failed post error: internal publish error

Repro
1. Login to Social Studio, your workspace, Publish
2. Select the "Create Content" button beside the Publish Calendar, Linkedin Update, Add your Linkedin Social Account.
3. In the Content box, type out your content. Next select Upload Video to upload your video.
4. Select + Add Target | then your targeting option (eg: Geography), then type out to pre-populate your desired Country, City, etc to select (eg: United States)
5. Select: Publish Now or Schedule from Social Studio to publish at a later date/time.

Once it tries to Publish, it will fail and display an error: internal publish error

Workaround
For Linkedin Video posts specifically, do not use Targeting until further notice or resolved.

Reported By (0)

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