Contact Builder | All Contacts | Non-ASCII characters not supported within Email Subject Line in Engagement > Activity
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Contact Builder | All Contacts | Non-ASCII characters not supported within Email Subject Line in Engagement > Activity

Marketing Cloud Audience/Contacts

Last updated 14 days ago ·Reference W-6764434 ·Reported By 1 users

In Review

Summary
Non-ASCII characters display as question marks (??) within Content Builder > All Contacts > Engagement instead of the characters that they actually are.

Repro
1. Create an Email in Content Builder

2. Add 測試_Email to the subject line

3. Send Email

4. Click/Open the email

5. Navigate to Contact Builder

6. Go to Contact Builder

7. Search for the Contact Key that was sent to

8. See that the subject line contains question marks instead of the unicode

Workaround
View tracking information in other locations in the UI or see the true email name within Content Builder.

Reported By (1)

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