Deleting the Audiences folder under Data Extensions can delete Filtered Mobile Lists
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Deleting the Audiences folder under Data Extensions can delete Filtered Mobile Lists

Marketing Cloud Mobile

Last updated 2020-04-06 ·Reference W-6697483 ·Reported By 0 users

Fixed in version Marketing Cloud Release March 2020

Summary
Filtered Mobile Lists found in MobileConnect, Mobile Push, or Group Connect are saved in the Audiences folder if the folder exists under the root Data Extensions folder. If you navigate to Email Studio > Subscribers > Data Extensions and view this list, you will not see any of the mobile lists. However, deleting this folder will in turn delete the filtered mobile lists.

Repro
-Create a Filtered Mobile List in any of the Mobile Products
-Go to Email Studio > Subscribers > Data Extensions > Note you cannot see the lists > Delete the Audiences folder
-Go to the Mobile Studio Product where you created the lists and note they are gone

Workaround
Don't delete the Audiences Folder.

If you happen to delete the folder, you will need to recreate the lists and update any processes/sends that previously were using the lists.

Reported By (0)

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