Cannot load Automations when User has specific Time Zone
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Cannot load Automations when User has specific Time Zone

Marketing Cloud Automations

Last updated 2019-10-22 ·Reference W-6742314 ·Reported By 0 users

In Review

Summary
If the Cloud Preference/Time Zone for a user is set to "(GMT-3:00) Santiago" and they go into Automation Studio, clicking on any Automation will cause the screen to get stuck loading.

Repro
-Go to Setup > Users > Click on your user

-Click edit

-Change your timezone to "(GMT-3:00) Santiago"

-Go to Automation Studio

-Click on an automation and notice that it never loads

Workaround
Change your time zone to another time zone and the Automation should load

Reported By (0)

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