Cannot load Automations when User has specific Time Zone
Last updated 2022-02-17 ·Reference W-6742314 ·Reported By 0 users
Fixed
Summary
If the Cloud Preference/Time Zone for a user is set to "(GMT-3:00) Santiago" and they go into Automation Studio, clicking on any Automation will cause the screen to get stuck loading.
Repro
-Go to Setup > Users > Click on your user
-Click edit
-Change your timezone to "(GMT-3:00) Santiago"
-Go to Automation Studio
-Click on an automation and notice that it never loads
Workaround
Change your time zone to another time zone and the Automation should load
Reported By (0)
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