Unable to access the page layout due to Internal Server error when the junction object involves Knowledge as one of the master objects
Last updated 2020-02-15 ·Reference W-6459915 ·Reported By 7 users
When the junction object involves Knowledge as one of the master objects, the page layout of the other master object involved does not load and ends up in an internal server error :
Error ID: 1216840853-65653 (1396462482)
1.Create first custom object => TestObject1.
2.Create second custom object => TestObject2.
3.From SetUp=> ‘Object Manager’ go to “TestObject2” and create a new field with master detail relationship to “Knowledge” object.
4.Create 1 more field in object “TestObject2” with master detail relationship to “TestObject1” object.
5.Go to “TestObject1” from object manager and view the page layout.
Error message appears : 1216840853-65653 (1396462482)
Change the Knowledge relationship to lookup.
Is it Fixed?
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