ShareLockException when turning off Portal User Visibility and a criteria based sharing rule is present on the User object
Last updated 2020-01-04 ·Reference W-6339516 ·Reported By 2 users
The setting "Portal User Visibility" will not remain disabled/enabled (due to a ShareLockException) when a criteria based sharing rule is present on the User object.
1. Go to Setup > Sharing Settings.
2. Click Edit > Enable "Portal User Visibility". Save.
3. Create a Criteria Based Sharing Rule on the User Object.
4. After the calculation completes. Turn off "Portal User Visibility".
The setting will show turned off. Refresh the page and the setting will show enabled again.
Before changing the "Portal User Visibility" setting delete the User Criteria Based Sharing rule. Recreate the rule after the setting change is saved.
Is it Fixed?
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