Lightning for Outlook/Gmail: Failing to navigate to chatter feed in case of a Group Mention notification from the notification bell
Last updated 2020-04-24 ·Reference W-6339930 ·Reported By 6 users
Using Gmail or Outlook Integration, when the user clicked the notification for chatter group mention from bell icon on Salesforce panel in Gmail/Outlook, the following error would occur and the user could not see any information.
Looks like there's a problem.
INVALID_TYPE:sObject type 'FeedItem' is not supported in describeCompactLayouts
1. Have any chatter group @mention in-app notification
2. Login to Lighting for Outlook or Gmail
3. Click on Bell icon
4. Click the notification for chatter group mention
5. You will see the error
The workaround is to bust out into lighting experience to view the chatter thread.
Is it Fixed?
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