Journey Analytics Dashboard shows lower Email Performance counts than expected
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Journey Analytics Dashboard shows lower Email Performance counts than expected

Marketing Cloud Journey Builder

Last updated 2019-08-15 ·Reference W-6337572 ·Reported By 18 users

Fixed in version Marketing Cloud August 2019 Release Patch 1

Summary
When navigating to the Journey Analytics dashboard and viewing Email Performance, the counts can sometimes display lower than expected values.

Repro
Not reproducible by any specific user action.

Workaround
Navigate to Analytics Builder > Reports > select Journey Builder from Report Categories, run the Journey Builder Email Send Summary report.

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