Colon in attribute name prevents new subscriber from having subscription added
Last updated 2021-10-13 ·Reference W-7653332 ·Reported By 1 users
Mobile Connect Attributes created in Data Designer with a colon (:) will cause an error for new subscribers when a send is attempted through Journey Builder preventing a subscription record from being created.
1. Go to Contact Builder > Data Designer > MobileConnect Data
2. Within 'MobileConnect Demographics' add a new attribute that has a colon (ie. "test:break").
3. Create a DE with MobileNumber and add a new subscriber (with a mobile number which is not already associated to a subscriber) to the DE
4. Create a Journey using the DE and adding an SMS Activity that auto-subscribes contacts to a valid keyword
5. Activate the journey
Remove the colon from the attribute name.
Reported By (1)
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