Content Builder search for SMS messages in Journey Builder returns no results when searched by name or sorted by Type
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Content Builder search for SMS messages in Journey Builder returns no results when searched by name or sorted by Type

Marketing Cloud Journey Builder , Marketing Cloud Mobile

Last updated 2020-08-05 ·Reference W-7462942 ·Reported By 2 users

Fixed in version Marketing Cloud Release July 2020

Summary
When searching Content Builder by name to select an SMS Message for an SMS Activity in Journey Builder OR when sorting by Type, no results will be shown. The UI will display "You don’t have any content in this folder."

Repro
*Search by Name

-In Content Builder, click Create SMS Message
-Name the message "test_message", add text to the message and save
-Navigate to Journey Builder, Create New Journey, Build Multi-step journey
-Drag SMS activity to canvas and click on it
-click "Select Message"
-Type in "test_message" to the search bar
-"You don’t have any content in this folder." is seen

*Sort by Type

-Login to Marketing Cloud instance with Journey Builder.
-Go to Journey Builder App.
-Click Create New Journey.
-Click Build.
-Add Entry Source and SMS Activity to the journey.
-Click the SMS activity then click Select Message under Message Definition.
-With the Content Builder Messages tab selected, set the Sort By option to Type.
-"You don’t have any content in this folder." is seen

Workaround
Sort the message by Name, Customer Key, ID, or Modified/Added to find the desired message.

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