Follow up task not auto-populating certain fields (user, subject, related-to fields) in lightning console
Last updated 2019-09-07 ·Reference W-6282022 ·Reported By 11 users
In lightning console, when a user click Follow Up Task action on existing Task record, Assigned To, Subject, Name and Related To field values are not copied. This issue occurs if Task has multiple record types. It works fine in standard page.
1. Create multiple record types for Task
2. Switch to lightning console
3. Create a Task
4. Click on Create Follow-Up Task for the task created in step 3
5. Select any record types
6. Notice the values of Assigned To, Subject, Name and Related To fields are not copied over.
Use the standard page for creating follow-up tasks or fill in the fields manually.
Is it Fixed?
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