[LEX Issue] Territory fields are blank in the Lookup Search page thou they are populated in the Territory record
Trailblazer Community

Known Issues · Fixed

[LEX Issue] Territory fields are blank in the Lookup Search page thou they are populated in the Territory record

Lightning

Last updated 2019-10-12 ·Reference W-6259703 ·Reported By 0 users

Fixed - Winter '20

Summary
[LEX Issue] Territory fields are blank in the opportunityTerritory2Lookup page though they are populated in the Territory records.

This page can be accessed by doing a lookup search in the Territory field of an Opportunity record.

Repro
SETUP PREREQUISITES:

1 In an org with “Enterprise Territory Management”, go to Setup and search for “Territories”
2 Select “Territory Settings”
3 Leave everything to default and select Enable Enterprise Territory Management
4 Create a Territory Type
5 Create a Territory Model
6 On the Territory Model, click on ‘View Hierarchy’
7 Select ‘Create Territory’
8 Ensure that the “Parent Territory”, “Description” and “Forecast Manager” are populated
-To be able to add a Forecast Manager, first assign the user in the Territory

To reproduce:

1 Go to a sample Opportunity
2 In the Territory field, search for an existing Territory with values on the fields mentioned

Actual Result:

1 Result is shown but the “Parent Territory”, “Description” and “Forecast Manager” fields are blank.

Workaround
none

Reported By (0)

Is it Fixed?

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