[LEX Issue] Territory fields are blank in the Lookup Search page thou they are populated in the Territory record
Last updated 2022-02-10 ·Reference W-6259703 ·Reported By 0 users
[LEX Issue] Territory fields are blank in the opportunityTerritory2Lookup page though they are populated in the Territory records.
This page can be accessed by doing a lookup search in the Territory field of an Opportunity record.
1 In an org with “Enterprise Territory Management”, go to Setup and search for “Territories”
2 Select “Territory Settings”
3 Leave everything to default and select Enable Enterprise Territory Management
4 Create a Territory Type
5 Create a Territory Model
6 On the Territory Model, click on ‘View Hierarchy’
7 Select ‘Create Territory’
8 Ensure that the “Parent Territory”, “Description” and “Forecast Manager” are populated
-To be able to add a Forecast Manager, first assign the user in the Territory
1 Go to a sample Opportunity
2 In the Territory field, search for an existing Territory with values on the fields mentioned
1 Result is shown but the “Parent Territory”, “Description” and “Forecast Manager” fields are blank.
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Is it Fixed?
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