Upload Enhanced Dynamic Content disabled in Chrome
Last updated 2019-08-20 ·Reference W-6224703 ·Reported By 4 users
Fixed in version Marketing Cloud Release August 2019
‘Enhanced Dynamic Content’ is greyed out under Create > Upload in Content Builder. This only occurs in Chrome.
1. Login to your S4 account using Chrome.
2. Go to Content Builder
3. Navigate to Create > Upload. Note that the option for Enhanced Dynamic Content in the dropdown is greyed out.
4. Click on greyed out option for Enhanced Dynamic Content in dropdown. Chrome Dev Console throws an error-
Click duplicate entry: contentcreate-item-label
Use Firefox rather than Chrome. Also, this is only happening in the Email app, and not the Content Builder app. So another workaround if they want to continue using Chrome is to access Enhanced Dynamic Content from the Content Builder application instead of Email.
Any unreleased services, features, statuses, or dates referenced in this or other public statements are not currently available and may not be delivered on time or at all. Customers who purchase our services should make their purchase decisions based upon features that are currently available.