Summer'19 - URL No Longer Exists page displayed when a community user re-login after session timeout
Trailblazer Community

Known Issues · Fixed

Summer'19 - URL No Longer Exists page displayed when a community user re-login after session timeout

Mobile , Communities , Winter 19

Last updated 2022-02-10 ·Reference W-6214219 ·Reported By 22 users

Fixed - Winter '20

Summary
In Summer'19, after a community user logout by session timeout, re-login into a community will shows “URL No Longer Exist” page. This issue occurs on Tabs+Visualforce template community using mobile device browser. This also occurs with desktop

The cause of this issue is when redirection occurs to login page after session timeout, incorrect parameter is generated in URL.

Repro
1.Log into a Tabs+Visualforce template community using mobile device browser.
2.Wait until logout by session timeout occurs. Login page will be displayed.
3.Enter username and password to re-login and confirm “URL No Longer Exist” page is displayed.

This issue can be replicated on a desktop using Lightning Communities as well using the same steps to reproduce but using the full web browser on a desktop computer.

Workaround
Set the Logout Page URL for the Community as the Default login address for the affected Community. This can be done in Setup > All Communities > Workspaces > Administration.

Reported By (22)

Richard Clark VIP Admin Dylan Ramirez Hendercross Consultant Callum MacErlich Kim Roberts David Cheng Aishwarya Gopalakrishnan Artem Nikitin Wacław Smaga Mitul Patel LaKetha Mack LaQuebra Smith John Trang John Trang LaQuebra Smith Colin McGettigan Andrew Fandre Ray Zhao Richard (hexagon.com) Andrews Ben Bates Hiroaki Katori

Is it Fixed?

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