Internal Server Error (1446449375) received when viewing Reports within Communities
Trailblazer Community

Known Issues · Fixed

Internal Server Error (1446449375) received when viewing Reports within Communities

Analytics , Communities , Operational Analytics - Dashboards , Operational Analytics - Reports

Last updated 2022-02-10 ·Reference W-6151531 ·Reported By 2 users

Fixed - Winter '20

Summary
Community users are receiving an Internal Server Error when attempting to view reports and/or dashboards. The error message returns the following error code: (1446449375)

This error is occurring because the current session is not being maintained when users are navigating between communities.

Repro
1 - Login to a community.
2 - Choose the app picker to navigate to a different community to which you have access.
3 - Attempt to access a report or dashboard.
4 - Receive error message ending in: (1446449375)

Workaround
1 - Do not switch between communities when attempting to view reports/dashboards.
2 - Some customers have reported that refreshing the browser, after switching between communities temporarily alleviates the issue (until the next attempt to access).

Reported By (2)

Betsy Cichelli Vinod Kumar

Is it Fixed?

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