Marketing Cloud Connect email send cannot create a Salesforce send definition with extremely long subject lines
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Marketing Cloud Connect email send cannot create a Salesforce send definition with extremely long subject lines

Marketing Cloud Integrations

Last updated 2020-01-27 ·Reference W-5375441 ·Reported By 2 users

Fixed in version Marketing Cloud Release January 2020

Summary
Marketing Cloud Connect email send is unable create a Salesforce send definition with extremely long subject lines. If your email has over 255 characters in your email subject, no email send definition will be created in your integrated Salesforce Org.

Repro
1) Create an email with a subject line over 255 characters
2) Perform an integrated send in the Marketing Cloud
3) Job is created in the Marketing Cloud but navigating to your integrated Salesforce Org, the email send and tracking data will never be created.

Workaround
Reduce subject line to under 255 characters.

Reported By (2)

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