Error Intermittently Thrown When Attempting to Update or Delete Custom Records on Custom Objects within Lightning/Classic when Encryption is Applied
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Known Issues · Fixed

Error Intermittently Thrown When Attempting to Update or Delete Custom Records on Custom Objects within Lightning/Classic when Encryption is Applied

Platform Encryption , Spring 19

Last updated 2020-10-26 ·Reference W-6094851​ ·Reported By 5 users

Fixed - Winter '20

Summary
While working in lightning/classic with custom objects where encryption is applied users will intermittently receive an error when attempting to delete associated records.

Repro
1. Create a custom object
2. Apply custom fields and layout
3. Apply Encryption and make sure records are historically synched
4. Intermittently some records will throw an error on delete preventing deletion of the record it will still be accessible without issues.

Please note deletion actions such as deletion via data loader also apply and will result in an error.

Workaround
N/A

Reported By (5)

Samuel Nunes Nitin Chavali RajivKumar Bhatter Mike Summersgill Igor Corti

Is it Fixed?

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