Some managed package fails to upgrade in partial copy sandbox if the package contains asset file
Last updated 2022-03-31 ·Reference W-6105506 ·Reported By 106 users
Some customers may not be able to upgrade managed package in their partial copy sandbox if the package contains asset file component.
Error on the component:
1. An unexpected error occurred. Please include this ErrorId if you contact support: ... (2100495319)
AssetFileName: An unexpected error occurred. Please include this ErrorId if you contact support: .... (2100495319)
1. Install a managed package which contains asset file component(eg a logo for a lightning app) in a production org
2. Create a sandbox template and select Content Body and other entities as needed, then create a partial copy sandbox from this template
3. Upgrade the package in the partial copy sandbox and it fails
1. Do not select Content Body in sandbox template
2. Use dev sandbox to test
Reported By (106)
Is it Fixed?
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