Error “You can't perform this action.” for end user profiles when publishing translated articles
Last updated 2022-02-10 ·Reference W-6105965 ·Reported By 4 users
Summary
Error “You can't perform this action. Be sure the action is valid for the current state of the article, and that you have permission to perform it.” for end-user profiles when publishing translated version of the Knowledge article in LEX, works fine in Classic.
Repro
1) Login to the Salesforce org in LEX interface using an end user profile with all the correct permissions to be able to publish knowledge articles.
2) Try to publish the translated version of the draft article, see the below error
“You can't perform this action. Be sure the action is valid for the current state of the article, and that you have permission to perform it.”
Workaround
Try to publish via Classic Interface.
Reported By (4)
Is it Fixed?
Any unreleased services, features, statuses, or dates referenced in this or other public statements are not currently available and may not be delivered on time or at all. Customers who purchase our services should make their purchase decisions based upon features that are currently available.